As mentioned in our instructions, the student needs to click on 2 Submit buttons for you to see the results on the AutoProctor site. The Purple Submit button at the bottom is for the answers to go into the Responses Section on a Google Form. The Green Submit button is for the results to get updated on AutoProctor.
If the student does not click the Green Submit button at the top, you will only see their answers on Responses but will not see anything on AutoProctor. Also, ensure that you have sent the AutoProctor link to the students. It should have the word autoproctor.co in it. If you send them the Google Form link, like you would without AutoProctor, you will not see the results on AutoProctor.