Difficulties in taking a test

Test Stuck at Loading Screen
As we mention in our instructions on taking Proctored Tests, AutoProctor uses quite modern technologies to detect and analyse anomalies. This requires mod...
Mon, 21 Sep, 2020 at 11:47 PM
Test is showing a blank page or grey screen
Most likely, this is because of an issue with your login. You are logged in with a Google account that doesn't allow you access to the test. Logout o...
Wed, 13 Jan, 2021 at 8:05 PM
Test loads but cannot click on answer
If you see a form like this, where you cannot click on the questions, visit https://accounts.google.com/Logout and log out of all your accounts. Try lo...
Mon, 21 Sep, 2020 at 11:46 PM
Test loads but is very slow and laggy
If the test loads fine but it is very laggy or slow, it just means that your device doesn't have good enough hardware to run AutoProctor. Your device m...
Mon, 21 Sep, 2020 at 11:50 PM
How to Logout of AutoProctor
If you want to log on to AutoProctor with a different gmail account, you need to Logout first. For this: 1. On Mobile: Click on the three horizontal bar...
Tue, 6 Oct, 2020 at 2:21 PM
I cannot see the questions on Google Forms
AutoProctor works by loading a Google Form on its own site. So, if the Google Form doesn't load properly for some reason, whatever error message Google...
Fri, 4 Dec, 2020 at 6:48 PM
Switched to different application falsely showing in the Report
Sometimes, especially with the demo test, you may see the "Switched to different application" violation. If your test lasts just a few seconds, th...
Sun, 7 Mar, 2021 at 7:22 PM